FAQs

General Questions

Are Velasens products beginner-friendly?

Yes. Our collection is designed for women at every stage of their intimate wellness journey. Explore at your own pace.

How do I clean my device?

Clean before and after use with mild soap and warm water, following your product's care instructions.

Can I use lubricant?

Yes. We recommend a water-based lubricant for a comfortable experience.

Are Velasens products discreet?

Absolutely. Your privacy matters to us, and we aim to make every part of your shopping experience feel comfortable and discreet.

Multisens

1. Is Multisens suitable for beginners?

Absolutely. Multisens offers adjustable stimulation, so you can start gently and explore what feels comfortable for you. There's no right way to begin and no pressure to reach a particular result.

2. What makes Multisens different from a traditional vibrator?

Multisens brings three distinct sensations together in one device: internal movement, external vibration and a gentle licking-inspired motion.

Instead of relying on vibration alone, it offers different ways to explore what feels good for your body.

3. Is it normal for my desire or sensitivity to change over time?

Yes. Stress, hormonal changes, menopause and everyday life can all influence how you experience intimacy.

Multisens offers a personal way to explore your body and discover what feels comfortable, without expectations or pressure.

4. Can I use Multisens if I'm particularly sensitive?

Everyone experiences stimulation differently. Multisens has adjustable settings, allowing you to begin at a lower intensity and find what feels right for you.

If you experience discomfort or irritation, stop using the device. If you have persistent sensitivity or a medical concern, speak with a healthcare professional before use.

5. Do I need a partner to enjoy Multisens?

Not at all. Multisens is designed for moments that belong entirely to you, whether you're single or in a relationship.

You can explore on your own or make it part of a shared intimate experience. The choice is always yours.

6. How long does it take to find what feels right for me?

There's no set timeline. Some women quickly discover sensations they enjoy, while others prefer to take their time.

The most important thing is to listen to your body, explore at your own pace and enjoy the experience without putting pressure on yourself.

7. How do I care for my Multisens?

Clean your Multisens before and after each use, following the product's care instructions. Use a suitable gentle toy cleaner and allow it to dry completely before storing it.

A water-based lubricant may also help make your experience more comfortable.

8. What are the technical specifications of Multisens?

Multisens combines three types of stimulation in one thoughtfully designed device, with adjustable settings to suit your preferences.

Product specifications:

• Materials: Body-safe silicone, ABS and POM
• Dimensions: 17.6 × 8.9 × 3.95 cm
• Functions: Vibration, internal movement and external clitoral stimulation
• Noise level: Below 55 dB
• Battery: 700 mAh rechargeable battery
• Charging time: Approximately 2 hours
• Usage time: Up to approximately 45 minutes
• Charging method: Magnetic USB charging
• Water resistance: Water-resistant for shower use
• Voltage: 3.7 V
• Recommended age: 18+
  
  

Multisens 2.0

1. What makes Multisens 2.0 different from the original Multisens?

Both are designed to help you explore intimate pleasure in your own way, but they offer different experiences.

Multisens combines three distinct sensations, including a licking-inspired motion. Multisens 2.0 focuses on vibration and dual stimulation, with a more flexible design that makes it easier to adjust the fit to your body.

2. Is Multisens 2.0 suitable for beginners?

Yes. With 10 vibration frequencies, Multisens 2.0 allows you to explore different sensations and discover what feels comfortable for you.

Start with a setting that feels gentle and take your time. There's no need to rush.

3. What makes the flexible design special?

Every body is different, and comfort is personal.

The flexible shape of Multisens 2.0 allows you to adjust its positioning for a more comfortable fit, making it easier to explore sensations that feel natural to you.

4. Can Multisens 2.0 stimulate two areas at once?

Yes. Its dual-stimulation design combines internal and external stimulation, allowing you to enjoy two complementary sensations together.

You can experiment with positioning and settings to find what suits your preferences.

5. Is Multisens 2.0 quiet enough for discreet use?

Multisens 2.0 is designed with quieter operation in mind, with a stated maximum noise level below 60 dB.

Actual sound levels may vary depending on the setting and how the device is used.

6. Can I use Multisens 2.0 in the shower or bath?

Yes. According to the product specifications, Multisens 2.0 has a fully waterproof design.

Always follow the supplied care and charging instructions, and make sure the device is completely dry before charging.

7. How do I clean and care for Multisens 2.0?

Clean the device before and after each use with a suitable gentle toy cleaner or according to the manufacturer's instructions.

Allow it to dry completely before storing it. A water-based lubricant can also help make your experience more comfortable.

8. What are the technical specifications of Multisens 2.0?

Multisens 2.0 combines a flexible design with adjustable vibration for a more personalised intimate experience.

Product specifications:

• Materials: ABS and medical-grade silicone
• Dimensions: 19 × 3.6 cm
• Weight: 247 g
• Functions: Internal and external stimulation
• Vibration: 10 vibration frequencies
• Maximum noise level: Below 60 dB
• Battery: 1,000 mAh rechargeable lithium battery
• Usage time: Approximately 1 hour
• Water resistance: Fully waterproof design
• Recommended age: 18+

Oreva

1. How is Oreva different from a traditional vibrator?

Oreva uses a unique side-to-side oscillating motion instead of traditional vibration.

Its specially designed tip moves rapidly from side to side, creating a precise, rhythmic sensation focused on the clitoral area.

For women who find conventional vibration less satisfying, Oreva offers a different way to explore intimate pleasure.

2. What are the different tips for, and how do I choose the right one?

Oreva offers interchangeable tips designed to create different sensations, so you can find what feels most comfortable for your body.

• Small (10 mm): A gentler, more subtle sensation.
• Standard (13 mm): A balanced option for everyday exploration.
• Large (16.5 mm): A broader, more intense sensation.
• Curved tip: A softer, less intense feeling.
• Flatter tip: A more direct, intense sensation.

There's no single right choice. Start with whichever feels most comfortable and explore at your own pace.

3. Is Oreva designed for internal or external use?

Oreva and its interchangeable tips are designed for external use only, specifically for clitoral stimulation.

The device and its tips should not be inserted.

4. How do I change the interchangeable tips?

Changing the tips is simple.

To remove a tip, gently pull it straight off without twisting.

To attach a new one, align the openings at the base of the tip with the device's power button, then push straight down until it clicks securely into place.

Always switch off the device before changing tips.

5. Can I adjust the intensity of Oreva?

Yes. Oreva features two speeds, allowing you to choose between gentler and more intense oscillation.

With simple one-button control, you can adjust the sensation without complicated settings.

The interchangeable tips offer even more ways to personalise your experience.

6. Can I use Oreva in the bath or shower?

Yes. Oreva has an IPX7 waterproof rating, making it suitable for use in the bath or shower within the device's waterproof limits.

Make sure the device is completely dry before charging.

7. How do I clean Oreva and its tips?

Clean Oreva and its interchangeable tips after every use with warm water and mild soap.

Rinse thoroughly and allow everything to air dry completely before reattaching the tips or storing the device.

For additional comfort, we recommend using a water-based lubricant. Avoid silicone-based and oil-based lubricants, as these may affect the material of the tips.

8. What are the technical specifications of Oreva?

Oreva combines precise oscillation technology with simple controls and interchangeable tips for a personalised experience.

Product specifications:

• Technology: Side-to-side oscillation
• Oscillation speed: Over 6,500 oscillations per minute
• Intensity settings: 2 speeds
• Controls: One-button operation
• Stimulation: External clitoral stimulation
• Tips: Interchangeable silicone tips
• Tip sizes: Small (10 mm), Standard (13 mm), Large (16.5 mm)
• Additional tip designs: Curved and flatter profiles
• Material: Soft silicone finish
• Water resistance: IPX7
• Battery: Rechargeable
• Use: Cordless, external use only
• Recommended age: 18+

Sensa

1. Who is Sensa designed for?

Sensa is designed for women who want to prioritise their intimate well-being, particularly during and after menopause.

As oestrogen levels change, many women experience differences in intimate comfort and sensitivity. Sensa offers a private, hormone-free way to incorporate gentle warmth, red light and vibration into a personal self-care routine.

You don't need to be experiencing menopause to use Sensa. It's designed for adult women who appreciate a gentle, thoughtful approach to intimate wellness.

2. How does Sensa's red light technology work?

Sensa uses 660 nm red light, a wavelength that has been explored in research into how light interacts with cells and tissues.

The device incorporates this technology into an intimate wellness routine alongside gentle warmth and vibration.

While red light therapy is being studied in different areas of health and wellness, its effectiveness for vaginal dryness, menopausal tissue changes or other intimate health conditions has not been established for Sensa.

3. Can Sensa help with vaginal dryness or discomfort during menopause?

Sensa is designed to offer a gentle, comfortable intimate self-care experience during a time when your body may be changing.

Its combination of warmth, vibration and red light may make your routine feel soothing, but Sensa has not been clinically established as a treatment for vaginal dryness, thinning vaginal tissues or discomfort during intimacy.

If you're experiencing persistent dryness, irritation or pain, a healthcare professional can help you explore appropriate treatment options.

4. What do the warmth and vibration functions do?

Sensa combines three complementary features to create a personalised wellness experience.

• Gentle warmth: Creates a comforting warming sensation.
• Soothing vibration: Adds adjustable sensory stimulation to your routine.
• 660 nm red light: Incorporates light-based technology into the device's design.

Together, these features offer a simple way to make time for your intimate well-being in the privacy of your home.

5. Is Sensa hormone-free, and can it replace menopause treatments?

Yes. Sensa is a hormone-free and drug-free wellness device.

However, it is not intended to replace prescribed treatments, vaginal moisturisers or other healthcare recommended for menopausal symptoms.

If you're using medication or receiving treatment for an intimate health condition, speak with your healthcare professional before adding Sensa to your routine.

6. How should I clean and care for Sensa?

Keeping Sensa clean is an important part of comfortable, hygienic use.

Clean the silicone contact surface before and after use, following the manufacturer's cleaning instructions.

Avoid harsh cleaning products, and make sure the device is completely dry before charging or storing it.

Only immerse the device in water if its specific waterproof rating and instructions confirm that this is safe.

7. What are the technical specifications of Sensa?

Sensa combines three wellness features in one discreet, easy-to-use device.

Product specifications:

• Light technology: Red light
• Wavelength: 660 nm
• Functions: Red light, gentle warmth and vibration
• Surface material: Soft silicone
• Use: Personal intimate wellness
• Hormones: None
• Medication: None
• Setting: Private at-home use
• Recommended age: 18+

Lemora

1. How is Lemora different from a traditional vibrator?

Lemora uses Air Pulse technology instead of conventional vibration.

Rather than creating a continuous buzzing sensation through direct contact, it delivers rhythmic pressure waves around the clitoris.

This creates a distinctive, focused sensation that feels different from traditional vibration.

With 12 settings to explore, you can discover the intensity and rhythm that feel most comfortable for you.

2. Is Lemora suitable for beginners or sensitive skin?

Yes. Lemora is designed to make intimate exploration feel simple and approachable.

Its compact shape is easy to hold, while the soft silicone contact surface feels smooth against the skin.

If you're new to Air Pulse stimulation or prefer gentler sensations, start with the lowest setting and gradually explore what feels comfortable.

Everyone experiences stimulation differently, so there's no need to rush.

3. Can I adjust the intensity of Lemora?

Absolutely.

Lemora features 12 unique settings, offering a variety of intensities and rhythmic patterns.

You can explore everything from soft, subtle pulses to more powerful sensations, depending on your personal preferences.

The simple controls make it easy to find a setting that feels right for you.

4. Is Lemora suitable for women during or after menopause?

Lemora can be used by adult women at different stages of life, including during and after menopause.

Hormonal changes may affect intimate sensitivity and how different types of stimulation feel. For women who find traditional vibration less comfortable or satisfying, Air Pulse technology offers another sensation to explore.

Lemora is an intimate wellness product, not a medical treatment for menopausal symptoms, vaginal dryness or other health conditions.

If you're experiencing persistent discomfort or pain, we recommend speaking with a healthcare professional.

5. Is Lemora designed for internal or external use?

Lemora is designed for external clitoral stimulation only.

Its Air Pulse opening is intended to be positioned gently against the external clitoral area.

The device should not be inserted.

For a comfortable experience, begin with a low setting and adjust the position and intensity according to your preferences.

6. Is Lemora waterproof, and how should I clean it?

Lemora features a waterproof design for convenient cleaning.

After each use, gently clean the silicone contact surface and Air Pulse opening with warm water and mild soap, following the manufacturer's instructions.

Rinse carefully and allow the device to dry completely before storing or charging.

Always make sure the charging connection is dry before connecting the charger.

7. Is Lemora quiet and discreet to use?

Yes. Lemora is designed for quiet, discreet operation.

Its compact size makes it easy to hold and store, while its low-noise design helps create a more private experience.

Sound levels may vary depending on the selected intensity.

8. What are the technical specifications of Lemora?

Lemora combines Air Pulse technology with a compact, ergonomic design for comfortable, personalised use.

Product specifications:

• Technology: Air Pulse pressure-wave stimulation
• Settings: 12 intensity settings and patterns
• Stimulation: External clitoral stimulation
• Material: Soft silicone contact surface
• Design: Compact and ergonomic
• Noise: Quiet operation
• Water resistance: Waterproof design
• Battery: Rechargeable
• Use: Cordless, external use only
• Recommended age: 18+
  
  

Floréa

1. What makes Floréa different from a traditional vibrator?

Floréa combines two distinct stimulation experiences in one elegant device.

One end features a soft, flower-inspired massage head designed for delicate, sweeping sensations and focused vibration. The other features a slim, gently angled tip for deeper, more concentrated stimulation.

With 8 adjustable vibration modes on each end, you can easily switch between different sensations depending on your mood and preferences.

It's a beautifully versatile way to explore more without needing multiple devices.

2. What is the flower-shaped head designed for?

Floréa's flower-inspired head features soft, flexible, petal-like curves designed for gentle external stimulation.

Its unique shape allows you to explore both broader contact and more focused sensations around the clitoris, nipples and other sensitive areas.

You can experiment with different angles and vibration settings to discover what feels most comfortable for you.

The flower-shaped head is intended for external use.

3. Is Floréa suitable for beginners?

Yes. Floréa's slim, ergonomic design makes it an approachable option for beginners.

The insertable end has a diameter of approximately 18 mm, similar to the width of a finger, with a softly rounded, angled tip.

Its smooth silicone surface and adjustable vibration settings allow you to begin gently and explore at your own pace.

For comfortable internal use, we recommend a compatible water-based lubricant and starting with a lower vibration setting.

4. Can both ends of Floréa be used at the same time?

Floréa features separate controls for each end, with 8 adjustable vibration modes per end.

The two ends are designed to offer different sensations, allowing you to switch between the flower-shaped head and the slim end as you prefer.

The manufacturer's information indicates that both ends can provide stimulation, but simultaneous operation of both motors should be confirmed before advertising it as a feature.

5. How large is Floréa, and how much can be inserted?

Floréa measures 240 × 53 × 59 mm overall and weighs approximately 52 g.

The slim end features a softly angled tip with a diameter of approximately 18 mm and an insertable length of up to 100 mm (10 cm).

Its elongated handle is designed to provide a comfortable grip and make positioning easier.

Always use the device gently and within your personal comfort level.

6. Is Floréa waterproof and easy to clean?

Floréa has an IPX7 water-resistance rating, making it convenient to clean after use.

However, the manufacturer's instructions specifically recommend avoiding full submersion, so we advise against immersing the device in water.

Clean the silicone surfaces with warm water and mild soap or a suitable intimate-toy cleaner, following the supplied care instructions.

Allow the device to dry completely before storing or charging.

7. How long does Floréa's battery last, and is it quiet?

Floréa features a rechargeable 180 mAh lithium-polymer battery, offering approximately 60 minutes of continuous use on a full charge.

It's also designed for discreet operation, with a manufacturer-stated noise level of less than 50 dB, measured at a distance of 20 cm.

Actual battery life and sound levels may vary depending on the selected settings and usage conditions.

8. What are the technical specifications of Floréa?

Floréa combines a dual-ended design with soft materials, adjustable vibration and rechargeable convenience.

Product Specifications

• Design: Dual-ended intimate massager
• Dimensions: 240 × 53 × 59 mm
• Weight: 52 g
• Materials: Silicone and ABS plastic
• Vibration modes: 8 per end
• Insertable diameter: Approximately 18 mm
• Insertable length: Up to 100 mm (10 cm)
• Battery: 180 mAh rechargeable lithium-polymer
• Battery life: Approximately 60 minutes
• Water resistance: IPX7 rated; avoid full submersion
• Noise level: Less than 50 dB (measured at 20 cm)
• Controls: Separate buttons for each end
• Use: External stimulation and internal use with the slim end